Delivery

  • Our aim is to despatch all orders placed before 13:00 (Monday-Friday) within 48 hours of receiving the order, subject to stock availability and security checks.
  • Orders placed after 13:00 or at weekends will be processed the next working day.
  • For UK orders, goods should normally be received within 5 working days.
  • Overseas orders should normally be received within 10 working days.
  • We will usually use Royal Mail or a secure courier service for delivery of goods to UK mainland addresses.
  • All orders will require a signature on delivery.
  • Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery.
  • Please notify us as soon as possible either by telephone or email if you do not receive your goods within a reasonable time.
  • We will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund.
  • We will attempt to deliver your order to your delivery address.
  • If products are returned to us as undeliverable, we shall refund the price of the products less £25 or the products (whichever is less) to cover our postal and administrative costs.
  • For security reasons, overseas orders will only be delivered to the cardholder’s billing address.

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